pbajee Privacy Policy —
Your Information Is Our Responsibility
Protecting your personal information is our top priority. This document clearly describes how pbajee collects, uses, and stores data.
Introduction and Scope
pbajee is a trusted online gaming platform serving users in Bangladesh. When you visit the pbajee website, register an account, or use any of our services, you agree to comply with the terms of this privacy policy.
This privacy policy explains what types of information pbajee collects, why it is collected, how it is used, and under what circumstances it may be shared with third parties. Protecting your privacy is our legal and ethical responsibility, and we are committed to being fully transparent about this.
This policy applies to all pbajee services, websites, and mobile platforms. For any questions or concerns, you can contact us via 24/7 live chat or email.
What Information We Collect
pbajee collects user information in various ways. Below is a detailed description of the information we collect:
Personal Identity Information
Information you provide during account registration:
- Full name and date of birth
- Email address and mobile number
- Residential address
- National ID or passport number (for identity verification)
- Payment method details (bKash, Nagad, Rocket, Upay account numbers)
Usage and Activity Information
Information automatically collected while you use pbajee:
- Login history, session duration, and activity logs
- Gaming history, betting details, and win/loss records
- Financial transaction details (deposits and withdrawals)
- Records of communication with customer support
Technical Information
Information about your device and connection:
- IP address and device identifier
- Browser type, version, and operating system
- Information obtained from cookies and similar tracking technologies
- Referral URLs and navigation patterns
How We Use Information
pbajee uses collected information only for specific and legitimate purposes. The purposes for which we use information are detailed below:
Service Operations
Your information is used to create and manage your account, process transactions, personalise your gaming experience, and improve the quality of the platform.
Security and Fraud Prevention
Information is used to ensure account security, detect suspicious activity, and prevent fraud and money laundering.
Identity Verification
The information provided is used to confirm that you are aged 21 or above and to verify account ownership.
Customer Support
Information is used to resolve your complaints or questions, provide assistance via live chat, and communicate by email.
Platform Improvement
Information is used to analyse user behaviour in order to improve service quality, introduce new features, and enhance website performance.
Notifications and Communication
Emails or messages are sent to keep you informed about important account-related updates, security alerts, and promotional offers.
Sharing Information with Third Parties
pbajee never sells your personal information or transfers it to unauthorised parties. However, information may be shared with third parties in the following limited circumstances:
Payment Processors
The necessary financial information is shared with bKash, Nagad, Rocket, Upay, and bank transfer service providers to process transactions. These parties follow their own privacy policies.
Service Partners
Limited technical information may be shared with technology partners that assist in operating the platform, such as game providers (Pragmatic Play, Evolution Gaming, Spribe, etc.). They may only use the information for the specified purpose.
Legal Obligations
If disclosure of information is required to comply with a court order, government directive, or legal obligation, pbajee is required to provide information to the relevant legal authorities.
Business Changes
In the event of a merger, acquisition, or asset transfer, user information may be transferred to the new entity. You will be notified in advance in such cases.
Cookies and Tracking Technologies
The pbajee website uses cookies and similar technologies. Cookies are small text files stored on your device that improve your browsing experience.
You can manage cookies by changing your browser settings. However, disabling essential cookies may cause some services to not function properly.
Data Retention and Security Measures
SSL Encryption
All data transfers on the pbajee website are protected by SSL/TLS encryption technology. This encrypts all information passed between your browser and our servers.
Secure Servers
Your information is stored on secure servers with advanced security measures. Firewalls and access controls are maintained to prevent unauthorised access.
Restricted Access
Only authorised personnel may access your personal information, and they are required to follow strict confidentiality rules.
Data Retention Period
Information for active accounts is retained for the duration of service. After an account is closed, certain information may be kept for a specified period to meet legal and regulatory requirements.
Your Rights
pbajee believes every user has the right to full control over their own information. Your rights are outlined below:
To exercise these rights, please contact our customer support team via live chat or email. We will process your request in a timely manner.
Protection of Minors' Information
pbajee strictly prohibits services for anyone under the age of 21. We do not intentionally collect any personal information from minors.
Age verification is in place during the registration process. If we become aware that a minor has created an account, we will immediately close that account and delete all associated information.
Privacy Policy Updates
pbajee may update this privacy policy from time to time. For significant changes, we will notify users by email or by posting a clear notice on the website.
The date of each update will be noted at the top of the page. Continued use of pbajee services after any changes will be taken as your acceptance of the updated policy.
We recommend that you review this page regularly to stay informed about the latest information.
Contact Us
You can contact us with any questions, concerns, or requests to exercise your rights regarding the privacy policy. Our customer support team is always ready to help.
Privacy Contact
To learn more about responsible gaming or security, visit our Responsible Gaming page and Terms and Conditions page. Our FAQ page may also be helpful for more information.