pbajee Terms and Conditions

1 General Introduction and Applicability

These terms and conditions form a binding legal agreement between pbajee and its users. pbajee is an online gaming platform that provides entertainment casino games, slots, and sports betting services for players in Bangladesh.

Along with these terms and conditions, we also recommend reading our Privacy Policy and Responsible Gaming policy, as they form part of the same agreement.

• These terms apply to all services on the pbajee.cam website.
• We reserve the right to amend these terms and conditions at any time.
• Continued use of the platform after any amendment will be considered acceptance of the new terms.
• In the event of any dispute, the English version shall be considered authoritative.

2 Eligibility and Account Registration

2.1 Age and Eligibility Requirements

To use the pbajee platform, you must be at least 21 years old. Use of this platform by minors is strictly prohibited. We reserve the right to verify age at any time, and failure to pass verification may result in account closure.

2.2 One Account Rule

Only one account is permitted per person, household, or IP address. Creating multiple accounts is strictly prohibited and may result in all accounts being cancelled and all deposited funds being confiscated.

2.3 Information Provided at Registration

• You must provide accurate and complete information at the time of registration.
• Using false information or another person's identity is prohibited.
• You are solely responsible for maintaining the security of your password and account.
• Any unauthorized use of your account must be reported to our support team immediately.

3 Deposit, Withdrawal and Payment Policy

3.1 Minimum Deposit and Withdrawal Amounts

pbajee supports the most popular payment methods in Bangladesh: bKash, Nagad, Rocket, Upay, and direct bank transfer. All transactions are conducted in Bangladeshi Taka (৳).

3.2 Withdrawal Timeframes

We aim to process withdrawals as quickly as possible. Withdrawal requests are generally processed within 15 minutes to 2 hours. In special circumstances or during verification, it may take slightly longer.

3.3 Payment Verification

• You must use a payment method registered in your own name for deposits and withdrawals.
• Use of third-party accounts is prohibited.
• We reserve the right to request additional identity verification for large transactions.
• pbajee is not responsible for losses resulting from incorrect payment information provided by the user.

4 Bonus and Promotion Rules

4.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to ৳20,000. Example: a deposit of ৳1,000 earns a ৳2,000 bonus, giving a total balance of ৳3,000.

4.2 Wagering Requirements

To become eligible for withdrawal after receiving a bonus, the combined total of the deposit and bonus must be wagered 25 times. Attempting to withdraw before meeting this wagering requirement will result in the bonus being cancelled.

4.3 General Bonus Terms

• Each bonus offer has its own validity period and terms, which are clearly stated on the offer page.
• Misuse of bonuses or attempts to exploit the system will result in the bonus and associated winnings being forfeited.
• Claiming bonuses through multiple accounts is prohibited.
• pbajee reserves the right to modify or cancel any bonus offer at any time.
• VIP members receive weekly cashback based on their tier (Bronze: 0.5%, Silver: 1.0%, Gold: 1.5%).

5 Gaming Rules and Fair Play

5.1 Game Usage Terms

The pbajee platform offers a variety of slots, casino games, fishing games, and sports betting. All games are provided for entertainment purposes and fair play is ensured.

5.2 Prohibited Activities

• Using any automated software, bots, or artificial intelligence to play games is prohibited.
• Exploiting any technical errors or bugs in games is prohibited.
• Collusion or multiple players playing together in a fraudulent manner is prohibited.
• Using the platform for any form of money laundering or illegal financial activity is prohibited.

5.3 Technical Issues

In the event of a disconnection or technical issue during a game session, pbajee will make every effort to provide assistance. However, pbajee does not accept liability for losses caused by internet connectivity issues or problems with the user's device.

6 Account Suspension and Closure Policy

pbajee reserves the right to suspend or permanently close any account at any time for the following reasons:

• Violation of any provision of these terms and conditions.
• Providing false or incomplete identity information.
• If it is established that the user is a minor, or if age verification fails.
• Evidence of fraud, manipulation, or system abuse.
• At the direction of law enforcement authorities.
• If a self-exclusion request is activated by the user.

If an account is closed, any valid balance will be returned after verification; however, winnings associated with bonuses or fraudulent activity will not be returned.

7 Personal Data and Privacy

pbajee places the highest priority on protecting your personal data. Our platform uses SSL encryption technology to keep all information secure.

• Your personal data is not sold to third parties.
• Data is used only for service improvement and legal purposes.
• Full details are available in our Privacy Policy.
• You may request to review or delete your data at any time.

8 Responsible Gaming and Self-Exclusion

pbajee takes responsible gaming very seriously. We believe that gaming is a form of entertainment and should never be a source of financial difficulty.

8.1 Self-Exclusion Feature

If you feel that gaming is having a negative impact on your life, you can request self-exclusion via our 24/7 live chat or by emailing [email protected]. Details of this feature are available on our Responsible Gaming page.

8.2 Setting Deposit Limits

• You can set daily, weekly, or monthly deposit limits on your account.
• Reducing a set limit takes effect immediately; increasing a limit takes effect after a specified waiting period.
• If we notice suspicious gaming behaviour, we may impose limits on an account on our own initiative.

9 Intellectual Property Rights

All content on the pbajee platform — including logos, designs, graphics, software, written materials, and other resources — is protected as the intellectual property of pbajee.

• Copying, distributing, or using any content from the platform for commercial purposes without pbajee's written permission is prohibited.
• The pbajee brand name and logo may not be used without authorisation.
• The intellectual property rights of game providers are protected under their respective terms.

10 Limitation of Liability

pbajee strives to ensure the highest standard of service, but pbajee's liability is limited in the following areas:

• Losses caused by internet disconnection.
• Issues relating to the user's device or software.
• Delays from third-party payment gateways or banking services.
• Service unavailability during unplanned server maintenance or technical upgrades.
• Losses caused by the user's own negligence or security breaches.

11 Dispute Resolution

If any dispute arises between pbajee and a user, an attempt will first be made to resolve it through friendly discussion.

11.1 How to Submit a Complaint

• Immediate issues can be reported via 24/7 live chat.
• For detailed complaints, please email [email protected].
• After a complaint is received, a response will be provided as quickly as possible.
• If the resolution is not satisfactory, the matter will be escalated step by step to a higher level.

During dispute resolution, pbajee's final decision will be considered binding unless either party pursues a legal course of action.

12 Amendment and Terms Update Policy

pbajee reserves the right to amend, modify, or update these terms and conditions at any time. For significant changes, we will endeavour to notify users by email or via a platform notification.

• Continued use of the platform after any change constitutes acceptance of the new terms.
• If you do not agree with the new terms, you have the option to close your account.
• The date of the most recent update will be noted at the top of this page.

13 Contact and Support

If you have any questions or need clarification about these terms and conditions, please contact our support team. Our support team is available in Bengali 24 hours a day, 7 days a week.

• Live Chat: available 24/7, support in Bengali.
• Email: [email protected]

For our other policies, see: Privacy Policy, Responsible Gaming and FAQ.